Brother Max | Contact Us - contact-us

Contact us

We're here to help with your product enquiries.

If your inquiry relates to a problem with a product, you may find the solution on our help page.

*If you think you have a faulty item, please do contact us using the address below to acquire a returns code. Please describe the issue you are facing along with any pictures you can send, to help us diagnose the problem for you.


Please ensure you add our email address to your contacts and to check any 'junk' mailbox in your email, if you have not received a reply within 14 days. We will endeavour to reply to you as soon as possible, and apologise in advance for any delay.

We now have new exclusive UK distributors, so please contact us with the details below or the contact form on this page, for any enquiries you may have.

Write to us

Our New Contact Address will be added soon, please email us with any enquiries

Email us:

patrick.chow@brothermax.com

NOTE: *Please email us if you have any questions or concerns.
Please Do not post us faulty products without emailing prior with approval.

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